Frequently Asked Questions

Find answers to common questions about our services. Can’t find what you’re looking for? Get in touch!

You can book a ride through our website using the booking form, by calling us directly at 01234 567 890, or via WhatsApp. For airport transfers and special occasions, we recommend booking at least 24 hours in advance.

We primarily serve Bath and the surrounding areas including Bristol, Keynsham, Chippenham, Frome, and more. We also provide airport transfers to all major UK airports and can accommodate longer distance journeys on request.

Yes, all our drivers are fully licensed by Bath and North East Somerset Council. They also undergo DBS (criminal record) checks and regular training to ensure the highest standards of safety and service.

We accept cash, all major credit and debit cards, and bank transfers. For business customers, we also offer corporate accounts with monthly invoicing options.

Yes, we have child seats and booster seats available on request. Please mention this when making your booking so we can ensure the appropriate seat is fitted in your vehicle.
Don’t worry! For airport pickups, we track your flight in real-time. If your flight is delayed, we’ll adjust your pickup time accordingly at no extra charge. We also include a free waiting period of up to 30 minutes for international flights and 15 minutes for domestic flights.
Yes! We provide elegant wedding car hire services complete with ribbon decoration, champagne service, and professional suited chauffeurs. We offer both half-day and full-day packages to suit your needs.
For regular journeys, you can often book the same day. However, for airport transfers, we recommend booking at least 24 hours ahead. For weddings and special events, we suggest booking several weeks or months in advance to ensure availability.
Yes, you can cancel or modify your booking up to 24 hours before your scheduled pickup time at no charge. Cancellations within 24 hours may incur a fee depending on the circumstances.
Absolutely! We offer various tour packages including Bath city tours, Stonehenge day trips, and Cotswolds countryside tours. We can also create custom itineraries based on your interests. Contact us to discuss your requirements.

Still Have Questions?

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